Privacy Policy

1. Information we collect

Account information: name, email, and password (stored as a secure hash, never in plain text).

Identity verification information (if submitted): legal name, document type and number, country, and date of birth.

Transaction data: trades, wallet movements, and withdrawal destination addresses.

Communications: messages you send in trade chats.

Technical data: IP address, browser/device information, and your language preference (stored in a cookie).

2. How we use information

To provide and operate the Service, verify your identity, process trades and withdrawals, prevent fraud, and comply with legal obligations.

3. How we share information

We do not sell your personal information. We may share it with service providers who help us operate the Service (for example, a crypto payment processor once one is connected), or when required by law.

4. Data retention

We retain your information for as long as your account is active, or as needed to comply with legal, tax, or fraud-prevention obligations.

5. Your rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal data. Contact us to exercise these rights.

6. Security

We use industry-standard measures, such as password hashing, to protect your information. No system is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use a cookie to remember your language preference. We do not use third-party advertising or tracking cookies at this time.

8. Children's privacy

The Service is not directed to individuals under 18, and we do not knowingly collect information from minors.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will update the "last updated" date whenever we do.

10. Contact

Questions about this Privacy Policy can be sent to hello@giftx.example.